We are seeing a lot of the same questions being sent by email, the most frequently asked questions are as follows

1 - Why am I not in your chart?

you will only appear in the chart if you have had tracks that have been in the top-100 charts on beatport

2 - Why am I not seeing all of my releases?

you will only see tracks that have been in the top-100 charts on beatport

3 - Why is my photo not updated

Photos will auto refresh with Beatport every 3 months (each artist is checked every 3 months), if you want me to manually update just send a message on facebook. we previously allowed artists to send over Images, this became unmanagable unfortunately so if you require your Image updated, please contact Beatport then either wait for the image to auto update or send us a messsage on facebook.

4 - I was an artist on this track but points are not assigned to me?

sometimes tracks are not added correctly to beatport so all track artists do not appear, contact us and we will fix this for you

Please also note that Points are assigned to the producer of the track, if the track is a 'Remix' then the points will be assigned to the remixer, not the original artist. Some have suggested that Points should be assigned to both the Remixer and the Artist, however this skews the points towards heavily remixed artists, also Artists would chart in genres they were not associated with. the cleanest way to assign points is to only assign to the Producer of the track.

if you still wish to contact us, please send a message via Facebook